Posted time June 6, 2023 Location Karachi Job type Full-time

We are seeking potential candidates for the position of “International Call Center Agent”ย who will be making inbound and outbound phone calls.

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Maintain a healthy relationship with the customer.
  • Provide information about the company’s services and products.
  • Update the company’s database with relevant information.
  • Maintain a high level of product knowledge to effectively answer customer questions and cross sell additional products/services.
  • Set up appointment for the sales team.

Requirement

  • Preferablyย 1 Yearย experience in similar role with a reputed Call Center / Software House.
  • Fluent in English (Written and Verbal both)
  • Able to work in US Time Zone (Night Shift).

Location: Block 4, Gulshan-e-Iqbal, Karachi.

Interested candidates please share your resume at hr@diligenttek.com or apply here.